Client Evaluations

The General Services Administration’s Customer Satisfaction Index or CSI Ratings have long been recognized as the benchmark of quality moving services. And the latest ratings, effective November 1, 2001, measuring Household Goods Relocation Customer Satisfaction contain some very exciting news for

Our CSI rating puts us on top when compared to other major van lines for the past five years. In fact, our five-year average rating of 106.17 is almost four full points higher than any other indexed major van line! For a comparison, see the chart below:

Testimonials

I could not have asked for 2 better guys to move me. What an asset they are to you. Thank you. I will recommend you and use you again!!!!!!!!!!

— Tori Cantu

AMAZING!!

— Julie Whattam

This move could not have gone better! The guys worked as a team, they were friendly and polite. They put everything where my wife wanted things. This is the third time we have moved with your company and it was the best move of my life and hope......it will be my last!

— Rev. Barry Fielder

John, I want you to know that you all made this move as painless as it could be. Your crew members are so nice and the time we spent during the move went quickly and pleasantly. I am so grateful and you can be assured that I will rcommend you company far and wide. In fact, I am posting a note on facebook today.  Thank you, your friend in Christ.

— Marianne Estes

We wanted to thank you for everything you did to make our move a smooth one. We really appreciated all your efforts and the extra care and time you took with each detail. The guys were great and worked hard right up to the last minute. The girls in the office were very helpful as well. We wish you all the best always. Take care!

— Gary & Debbie Lambert

Was a question concerning the bill enitially, but Charles handled my quetions very well and Jean from the Office was very helpful in helping resolve my questions.

— Don Ingrum

Remarkable Crews, Very reliable.

— Ronald E. Nelson

5 STAR! AMAZING SERVICE - AWSOME MOVERS

— Karen Cook

We really appreciated the professionalism of the movers and their work ethic.   We would highly recommend them to friends and neighbors!

— Beth Cigler

I can not say enough kind words and appreciation for the men who packed up my many treasurers, all my accumulated possessions of a life time = and their kindess and respect for me! You are all so very much appreciated!

— LeEtta Smith

Thank you for excellent service. They were fast, looked good and were on time both in Branson and Warrensburg. John, thank you.

— J.P. Butler

The guys did a great job. Many thanks to you for their excellent service.

— Troy & Susan Hill

Packing was tops! All aspects very, very good --A++ The service men were more & better than I ever expected. I would highly recommend your Co. to everyone.

— Grace Ostoich

Absolutely will recommend! Y'all are absolutely amazing -wonderful-extra hard workers THANK YOU SO MUCH!

— Padraic & Denise Cockrell

Excellent Job! Great workers. I would recommend your company to others.

— Diane & Frank Kuhlmann

We will highly recommend your services to anyone.  We were more than pleased. Great Job!

— Shirley Portinger

We have moved several times over the years including out of state and your company and this crew were the most professional and courtious! Really appreciate their hard work.

— Kip & Kris Scott

This the 2nd time I've used them and I would recommend you guys anytime. I appreciate you working us in - Thanks again!

— Joyce Montano

They did a very good job. John estimated storage and space accurately! Thanks so much!

— Ila Marlow

They were very professional & efficient. Would use again and refer to friends. Thank you!

— Natlie Heller

All the employees are a wonderful asset to your organization. John, especially handled himself at the highest professional level and is truely a first manganatude star in the constellation of managers and professional movers.  His example was exemplary & we appreciate his obvious commitment to quality customer service. We'll certainly refer your people to friends.  John treaded his marvelous crew with respect and they certainly earned it!

— Roger & Karen Bergford

I was very satisfied with my choice in having National Van Lines to move my belongings. All personnel showed a very professional work and attitude. I was completely satisfied & I would recommend them to anyone needing a moving co. to move them.

— Norman Coulter

These guys deserve a raise! They were more than professional and worked very hard!! They were courteous and kind and of God - quite unusual to find these days. I was very blessed and thankful!! I recommend them very highly!! and will let everyone know!!

— - Robin Moser-Weigler

Exceptional crew and move. We are more than pleased.

— John Wade

Great move - The antique square grand piano - Had no problems

— Becker Dupree

"Great and helpful service - Thank you."

— Karen Mauger

"Wow, that’s just not something you see everyday -- a bill actually coming in lower than the estimate!  Your crew did an excellent job of a terrible mess – I know it couldn’t have been easy for them.  It is no wonder that you have such a high approval rating from the customers that use your services!  You and your crew and staff are A+ in my book!  Thank you and thank you again -  for everything." 

— Luise Bird

"I appreciate your assistance in scheduling moves on short notice for me."

— Beverly Martin

"Absolutely Wonderful - They moved heavy book boxes x50. Thank you!"

— Duchess Mier

"Great guys - Finished in a timely manner - will recommend to others."

— Jason Dellanusso

"Wonderful service - made for a smooth transition. Thank you!"

— Paula Loftin

"Very helplful - professional & courteous"

— Gary Allerheiligen

"This is the second time you have moved for us - we appreciate you very much. We recommend your company to everyone we hear contemplating a move."

— Sarah Bailey

"The guys were great. They deserve a big raise."

— Susan Whitter

"The crew was very accommodating and pleasant to work with."

— Craig Richards

"Excellent! We have another move coming up shortly & will definitely request your help again!"

— Reece Jones

"We were very impressed. Thanks"

— Patricia Goebel

"Always happy w/ Affordable"

— Sharon Klein

"The foreman was very good he seemed to notice everything, very cautious. He thought ahead. My husband & I were very satisfied with his work. We highly recommend him to anyone for moving."

— Vicki Curry

Will definitely use "Affordable" again!  Thanks!

— Cassandra Moses

"This company moved my parents in April & they were very pleased, therefore we used them.  Again, we were very pleased with them also. Great job guys!"

— Jennifer Ball

"Everything they did was excellent, we appreciated them."

— Neil Mitchell

"Great guys! Good job"

— Carolyn Ingram

"Great job" (smiley face for you)

— Norma Smalley

"The company has always been excellent!!!"

— Carolyn Coe

"Did a great job and would recommend to anyone looking for movers."

— Dennis Johnson

"3rd or 4th move with your guys and always professional and good. Thanks."

— Gary Allman

"A privilege to work with these men. Excellent!"

— Betty Dewhirst

"I have enjoyed working with you. Keep up the good work!"

— Debbie Cleveland

"Excellent crew. Very careful of everything, would highly recommend to others."

— Harriette Hursa

"I recently retired and this is the best move of my entire life."

— Allan Ritchie

"Best move I ever had!"

— Michelle Newman

"Very professional, fast, & efficient - thank you!"

— Kalantha Hatch

"Both were great!" Thank you! Will recommend others!"

— Jodie King

"Excellent Crew. The whole procedure was fantastic."

— John England

"Very nice guys, excellent workmanship, very courteous."

— Jerry Outlaw

"We were very pleased with John Cheary & Co.  I have recommended him to others."

— Joy Ebersole

"In house move was small, but process went in a professional manner.  Will use again!"

— Louis Shaw

"These guys were on time, worked hard and we are very grateful!"

— Scott Gamm

"Could not have done it without them! Very Good!"

— Charlotte Bauer

"Thanks again to the guys!  They did a terrific job!"

— HTI Enerprises

"Already referred Jim Earnhart who is just shortly moving into town from Tulsa!"

— Daphne Tromblec

"Very nice movers & efficient"

— Helen Nosalek

"We are very pleased with the two movers - What a Team!Everything went great - we couldn't be happier - Thank you:

— Deborah Davis

"All the employees involved have been very nice & courteous & helpful. I would & have recommended your service"

— Wanda Ethridge